Platform Rules & Player Agreement

Terms and Conditions — 99qb Platform Rules and Player Agreement

These Terms and Conditions govern your use of the 99qb platform. By registering an account and using any part of the service — games, sports betting, deposits or withdrawals — you confirm that you have read these terms and agree to be bound by them.

Last updated: January 2026

Key Points at a Glance

A plain-language summary of the most important rules on the 99qb platform. The full terms follow below.

One Account Per Player

Each player is permitted one registered account on 99qb. Duplicate accounts will be closed and any balance held may be forfeited. Your account details must match your actual identity — false information is grounds for account termination.

Adults Only — 18 and Above

99qb is strictly an adult entertainment platform. You must be at least 18 years of age to register and use any part of the service. If we have reason to believe an account belongs to a minor, it will be suspended immediately and any funds reviewed.

All Transactions in PKR

The 99qb platform operates exclusively in Pakistani Rupees. Deposits via JazzCash, Easypaisa, Raast and bank transfer are all processed in PKR. There are no currency conversion charges on our side for standard deposits and withdrawals.

Bonus Terms Are Binding

All bonuses and promotions carry wagering requirements that must be completed before withdrawal. Wagering requirements, eligible games and time limits are stated clearly in the promotion details. Attempting to withdraw bonus funds before completing wagering will result in the bonus portion being voided.

Account Security Is Your Responsibility

You are responsible for keeping your login credentials secure. 99qb will never ask for your password via email or chat. Any activity on your account using your credentials is considered authorised. Report suspected unauthorised access to support immediately.

Prohibited Activity

Using bots, scripts or automated tools to interact with any part of the platform is strictly prohibited. Collusion in multiplayer games, abuse of bonus systems and any form of fraud will result in immediate account closure and forfeiture of balances.

Important: Please read these Terms and Conditions carefully before registering or placing any bets on 99qb. Continuing to use the platform constitutes acceptance of all terms stated on this page. If you do not agree, please do not register or continue using the service.

1. Acceptance of Terms

By accessing or using any part of the 99qb platform — including browsing game pages, registering an account, making a deposit, placing a sports bet or claiming a bonus — you agree to be bound by these Terms and Conditions in full. These terms apply to all users of the platform regardless of how they access it, whether through a desktop browser, a mobile browser or any other device.

These Terms and Conditions should be read alongside the 99qb Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and 99qb. Where there is any conflict between these documents, these Terms and Conditions take precedence unless otherwise specified.

If you are accessing the platform on behalf of another person or organisation, you represent that you have the authority to accept these terms on their behalf and that the other person meets all eligibility requirements set out in Section 2.

2. Eligibility and Registration

To register an account and use the 99qb platform you must meet all of the following conditions at the time of registration and on an ongoing basis while your account is active:

  • You must be at least 18 years of age. 99qb does not permit minors to register or use any part of the platform.
  • You must be using the platform for personal entertainment only and not on behalf of a business, organisation or third party without prior written agreement with 99qb.
  • You must provide accurate, complete and truthful information when creating your account, including your real name, date of birth and valid contact details.
  • You must not be subject to any self-exclusion arrangement with 99qb or any other gaming platform that would make your registration a violation of that arrangement.
  • You must not be acting in a professional capacity for the purpose of exploiting the platform, its games or its bonus systems.

99qb reserves the right to request identity verification documents at any time. Failure to provide satisfactory documentation may result in account restrictions or closure. This is a standard process to protect all players and maintain fair play on the platform.

3. Account Rules

Each player is permitted to hold exactly one active account on 99qb. If multiple accounts are detected belonging to the same individual — identified by name, mobile number, payment details, device fingerprint, IP address or any combination of these — all accounts except the first may be closed without notice and any balances on those accounts may be forfeited.

You are responsible for maintaining the security of your account credentials. 99qb will never ask for your password under any circumstances. If you believe your account has been accessed without your authorisation, you must notify support at [email protected] immediately.

Account sharing: Accounts are strictly personal. Sharing your login credentials with another person — even a family member — is a violation of these terms. Any activity performed on your account using your credentials is treated as authorised by you.

Accurate information: You must keep your registered contact details current. Outdated phone numbers or email addresses may delay support responses and withdrawal processing. Update your details through the account settings section.

99qb reserves the right to carry out identity verification checks on any account at any time. During a verification review, deposit and withdrawal functionality may be temporarily restricted until the review is complete. This is a routine security process and does not imply any wrongdoing on your part.

4. Deposits and Payments

All deposits on the 99qb platform are processed in Pakistani Rupees (PKR). The platform accepts deposits via the following methods: JazzCash, Easypaisa, Raast and standard bank transfer. Additional payment methods may be introduced from time to time — check the deposit section of your account for the current list of supported options.

The minimum deposit amount is PKR 100. There is no maximum deposit limit imposed by 99qb for standard accounts, although individual payment providers may have their own transaction limits that apply independently of 99qb's rules.

  • JazzCash and Easypaisa deposits are typically credited to your 99qb balance within a few minutes of the transaction being confirmed by the payment provider.
  • Raast transfers are processed during standard banking hours and are typically credited same-day.
  • Bank transfer deposits may take up to one business day to be credited depending on your bank's processing timelines.

99qb does not charge fees on deposits from our side. Any transaction fees charged by JazzCash, Easypaisa, your bank or Raast are applied by those providers independently and are outside 99qb's control.

You may only deposit funds from payment accounts that are registered in your own name. Depositing using someone else's JazzCash account, bank account or mobile wallet is a violation of these terms and may result in account closure and return of funds to the source account.

5. Withdrawals

Withdrawals are processed to the same payment method used for the most recent deposit where possible. If that method is unavailable, 99qb support will work with you to arrange an alternative withdrawal route. All withdrawals are paid out in PKR.

The minimum withdrawal amount is PKR 500. Withdrawal requests are reviewed by the 99qb payments team and processed within one to three business days under normal conditions. During periods of high volume or where additional verification is required, processing may take longer.

  • Withdrawals will only be processed to accounts verified as belonging to the registered player.
  • Bonus funds that have not met the applicable wagering requirements cannot be withdrawn. Only real-money balances and fully wagered bonus conversions are eligible for withdrawal.
  • 99qb reserves the right to carry out enhanced due diligence checks before processing large withdrawal requests. During this review the withdrawal may be held temporarily.
  • If a withdrawal is requested and then cancelled by the player, the funds return to the gaming balance and the request must be resubmitted.

If your withdrawal has not arrived within the stated processing time, contact support at [email protected] with your account mobile number and the withdrawal reference number. The payments team will investigate and update you within 24 hours.

6. Bonuses and Promotions

99qb offers a range of bonuses and promotions to registered players from time to time. These include but are not limited to welcome bonuses, reload bonuses, free spins, cashback offers and special event promotions tied to cricket seasons, PSL matches or other sporting events.

Each bonus or promotion has its own set of specific terms including wagering requirements, eligible games, minimum deposit requirements, time limits and maximum withdrawal caps on winnings derived from bonus funds. These specific terms are displayed on the promotion page and must be read and understood before claiming any offer.

Wagering requirements: A wagering requirement of, for example, 20x means the total bonus amount must be wagered twenty times before any winnings derived from that bonus can be withdrawn. Wagering contributions vary by game type — slots typically contribute 100%, while sports bets may contribute at a different rate as specified in the promotion terms.

One bonus at a time: Only one bonus can be active on your account at a time unless a promotion explicitly states otherwise. Attempting to claim multiple bonuses simultaneously will result in the later claim being voided.

  • Bonuses are for personal use only and cannot be transferred to another account.
  • 99qb reserves the right to withdraw any bonus offer at any time and to correct errors in bonus amounts if a technical fault caused an incorrect credit.
  • Any evidence of bonus abuse — including creating multiple accounts to claim the same bonus — will result in all bonuses being voided and the account being closed.
  • Minimum odds requirements may apply to sports betting bonuses. Bets placed at odds below the stated minimum will not count towards wagering requirements.

7. VIP Programme

The 99qb VIP programme is available to all registered players automatically from the time of their first deposit. There is no separate opt-in process. VIP tiers — Bronze, Silver, Gold and higher — are assigned based on cumulative wagering activity across all game categories on the platform.

Each tier carries a weekly cashback benefit calculated on net losses during the preceding calendar week. Cashback is credited to your account balance every Monday. The cashback percentage increases at higher tiers. Cashback credits are real-money credits with no wagering requirement unless otherwise stated in a specific VIP promotion.

  • VIP tier progress is calculated across all game types — slots, fish games and sports betting all count towards your tier.
  • 99qb reserves the right to adjust VIP tier thresholds, cashback percentages and programme benefits at any time with reasonable notice to affected players.
  • VIP benefits are personal to the account holder and cannot be transferred.
  • In cases of account suspension or closure for breach of these terms, any outstanding VIP cashback will be forfeited.

8. Game Rules and Fairness

All slot games, fish shooting games and other titles available in the 99qb game lobby are provided by third-party software suppliers. Each game operates according to its own published rules which are accessible from within the game interface. In the event of a conflict between game-specific rules and these Terms and Conditions, the game-specific rules apply to gameplay outcomes while these terms apply to account management, deposits and withdrawals.

All games on the 99qb platform use a Random Number Generator (RNG) to determine outcomes. RNG systems ensure that each spin, shot or round is independent of all previous results. The platform does not manipulate game outcomes and past results have no influence on future results within any game.

Published Return to Player (RTP) percentages for slot games are theoretical averages calculated over a very large number of spins. Individual sessions will vary significantly from the published RTP figure. RTP is not a guarantee of returns within any particular session or timeframe.

In the event of a technical malfunction during a game session — including disconnection, software error or display fault — the outcome recorded by the game server takes precedence. If the server did not record a completed game round, the wager for that round will be returned to your balance. 99qb is not liable for losses caused by network issues on the player's side.

9. Sports Betting Rules

Sports betting on 99qb covers cricket — including PSL matches, T20 internationals and Pakistan home series — as well as football, esports and other markets as available. Bet settlement is based on official results as published by the relevant governing body or competition organiser.

  • Bets placed after the official start time of a match are void unless specifically offered as in-play markets.
  • In-play bets are accepted at the discretion of 99qb and odds may be suspended at any time during a live match.
  • If a match is abandoned, postponed or cancelled, bets will be settled according to the specific sport and competition rules applicable at the time.
  • For cricket, if a match is reduced in overs due to weather or other interruptions, settlement follows the revised official result where one is declared.
  • Obvious pricing errors in odds — including odds that are significantly out of line with the market — may be corrected by 99qb and any bets placed at incorrect odds may be voided or resettled at the correct price.
  • Maximum payout limits per event may apply and are displayed on the relevant betting market page.

Multiple bets and accumulators: Where accumulator bets include one or more legs that are voided (for example due to a match postponement), the accumulator is recalculated as if that leg was not included. The reduced accumulator is settled normally on the remaining legs.

10. Prohibited Conduct

The following activities are strictly prohibited on the 99qb platform. Engaging in any of these activities will result in immediate account suspension and may result in permanent closure with forfeiture of any balance:

  • Using automated software, bots, scripts, macros or any other non-human mechanism to interact with any part of the platform — including game play, login, deposit, withdrawal or bonus claiming.
  • Colluding with other players in multiplayer games to manipulate outcomes or share winnings derived from coordinated play against the platform.
  • Opening more than one account or assisting another person in opening an account for the purpose of circumventing account restrictions or claiming bonuses multiple times.
  • Exploiting software errors, display glitches or pricing errors for financial gain without reporting them to support.
  • Any form of money laundering or using the 99qb platform to process funds derived from illegal activity.
  • Providing false identity information, using another person's payment details or misrepresenting your age.
  • Attempting to reverse-engineer, copy, scrape or extract any part of the 99qb platform, game content or data.
  • Threatening, harassing or abusing 99qb support staff or other players on any shared platform feature.

99qb actively monitors for prohibited conduct using automated detection systems and manual review. If you suspect another player of violating these rules, report it to support. Do not attempt to address it yourself.

11. Account Suspension and Closure

99qb reserves the right to suspend or close any account at any time for any of the following reasons, among others:

  • Breach of any section of these Terms and Conditions.
  • Failure to complete identity verification when requested.
  • Suspicious activity that warrants investigation under our internal security procedures.
  • Your voluntary request to close your account.
  • Activation of a self-exclusion period under the responsible gaming policy.

Where an account is closed due to a breach of these terms, any real-money balance may be forfeited depending on the nature and severity of the breach. Where an account is closed for administrative reasons unrelated to a breach, your real-money balance will be refunded to your registered payment method after deducting any outstanding bonus balances that have not been wagered.

If you wish to close your account voluntarily, contact support via live chat or email. Account closure requests are processed within two business days. Outstanding withdrawal requests will be completed before the account is closed.

12. Responsible Gaming

99qb is an entertainment platform for adults. We encourage all players to approach gaming as a form of entertainment with a clear budget, not as a source of income or a way to recover financial losses. The following responsible gaming tools are available to all registered players directly from the account dashboard:

  • Deposit limits: Set daily, weekly or monthly deposit caps to control how much you fund your account in a given period.
  • Cooling-off periods: Take a break of 24 hours, 7 days or 30 days. During a cooling-off period your account remains open but you cannot log in or deposit.
  • Self-exclusion: Request a longer-term exclusion from the platform. Self-exclusion periods start from a minimum of six months and can be set permanently.

If you feel that your gaming activity has moved beyond entertainment and is affecting your finances, relationships or wellbeing, we strongly encourage you to use these tools or speak to a trusted person in your life. 99qb is not a welfare organisation and cannot provide counselling, but we take player wellbeing seriously and the responsible gaming tools on the platform are always available without judgement.

Never chase losses. No game session outcome is influenced by previous results. Setting a loss limit for each session before you begin is one of the most effective ways to keep gaming enjoyable. Once you reach your limit, stop for the day.

For more detail on the responsible gaming tools and guidance available at 99qb, see the dedicated Responsible Gaming page.

13. Limitation of Liability

To the fullest extent permitted by applicable law, 99qb's liability in connection with your use of the platform is limited as follows:

  • 99qb is not liable for any loss of profits, loss of data, loss of opportunity or any indirect or consequential loss arising from your use of the platform, even if we were advised of the possibility of such loss.
  • 99qb is not liable for losses caused by network outages, internet service failures, device issues or any interruption to services outside our direct control.
  • 99qb is not responsible for the content, availability or terms of third-party payment providers including JazzCash, Easypaisa, Raast or any bank.
  • Our total liability to you in respect of any single claim arising from your use of the platform is limited to the amount you deposited in the 12 months preceding that claim.

Nothing in these terms limits liability for fraud, fraudulent misrepresentation or any other matter where limitation of liability is not permitted by law.

14. Privacy and Data

99qb collects and processes personal data as necessary to operate the platform, process payments, prevent fraud and comply with our internal policies. The types of data we collect, how we use it, who we share it with and how long we retain it are all described in the Privacy Policy.

By registering an account you consent to the collection and use of your personal data as described in the Privacy Policy. You may withdraw certain consents at any time by contacting support, though doing so may affect your ability to use some parts of the platform.

99qb will not sell your personal data to third parties for marketing purposes. We do not share your data with advertisers. Data may be shared with payment processors and identity verification partners strictly as necessary to provide the service to you.

15. Changes to These Terms

99qb may update these Terms and Conditions from time to time. When we make changes, the updated version will be published on this page with a revised "last updated" date. For significant changes that materially affect your rights or obligations, we will notify registered players via the contact details on their account — typically by email or an in-platform notification when you next log in.

Your continued use of the platform after a revised version of the Terms and Conditions has been published constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and contact support to close your account. Any bets or transactions already in progress at the time of a change are settled under the terms that were in effect when those transactions were initiated.

16. Contact and Disputes

If you have a question about these Terms and Conditions or about any transaction, game outcome or account decision, the first step is to contact the 99qb support team. Most issues are resolved quickly through live chat, which is available 24/7 from your account dashboard after logging in. You can also write to the support team at [email protected].

If you are not satisfied with the response from the support team, you may escalate your complaint by requesting a formal review. Formal reviews are handled by a senior team member separate from the original support interaction and a written response will be provided within five business days.

Dispute resolution: In the event of a dispute over a game outcome, the result recorded on the 99qb game server is the authoritative record. Screenshots or recordings from the player's device are considered secondary evidence and do not override server records.

These Terms and Conditions do not affect any statutory rights you may have under applicable consumer protection laws. If a dispute cannot be resolved through the internal complaints process, you retain the right to pursue any remedy available to you under applicable law.

Ready to Play at 99qb?

Now that you have read the platform rules, register your free account and start exploring 100+ games, PSL cricket betting, fish shooting games and a VIP cashback programme that runs from day one. All deposits from PKR 100 via JazzCash or Easypaisa — credited instantly.

Common Questions About 99qb Terms

No. Each player is permitted exactly one registered account on 99qb. If duplicate accounts are detected, all secondary accounts will be closed and any balance on those accounts may be forfeited. If you have accidentally created a second account or cannot access your original account, contact support at [email protected] and the team will help you resolve the situation.

If your account is closed due to a breach of terms, real-money balances may be forfeited depending on the nature of the breach. If your account is closed voluntarily or for administrative reasons unrelated to a violation, your real-money balance will be refunded to your registered payment method after any uncleared bonus funds are removed. Processing times for final balance refunds are the same as standard withdrawals.

A wagering requirement means you must wager the bonus amount a set number of times before any winnings from that bonus can be withdrawn. For example, a PKR 1,000 bonus with a 20x wagering requirement means you need to wager a total of PKR 20,000 before the converted balance can be withdrawn. The specific wagering requirement, eligible games and time limit for each bonus are displayed on the promotion page before you claim it.

If a technical fault occurs during a game round — including a disconnection or software error — the result recorded on the game server is the authoritative outcome. If the server did not record a completed round, the wager for that round is returned to your balance. If you believe a technical error has caused an incorrect outcome, contact support immediately with the game name, time and your account details so the team can investigate.

The Terms and Conditions are reviewed periodically and updated as needed. The "last updated" date at the top of this page reflects when the current version was published. For changes that significantly affect player rights or obligations, registered players are notified via email or an in-platform message when they next log in. Continued use of the platform after a revision is published constitutes acceptance of the updated terms.