At 99qb we take your privacy seriously. This policy explains exactly what personal data we collect when you register, deposit or play, how we use it, who we may share it with and what rights you have over your own information.
Six principles that guide how we handle your personal information on the platform every single day.
99qb collects the minimum personal data required to run your account, process your PKR deposits via JazzCash or Easypaisa, and keep the platform secure. We do not collect data for the sake of it or build profiles beyond what the service genuinely requires.
All personal data stored by 99qb is protected using industry-standard encryption. Payment information handled during JazzCash, Easypaisa, Raast or bank transfer transactions is processed through secure channels and is never stored in plain text on our systems.
99qb does not sell, rent or trade your personal information to third-party advertisers or marketing companies. Data shared with external partners — such as payment processors or identity verification providers — is strictly limited to what those partners need to deliver their service.
You have the right to know what personal data 99qb holds about you. Contact our support team at any time and we will provide a summary of the data associated with your account. We are straightforward about what we collect and why — no hidden categories of data collection.
If you close your 99qb account and request deletion of your personal data, we will erase your identifiable information from our active systems within a reasonable timeframe, subject to any legal retention obligations that require us to keep certain records for a minimum period.
In the unlikely event of a data security incident that affects your personal information, 99qb will notify affected players as quickly as reasonably practicable and take immediate steps to contain and investigate the incident. Your account security is a shared responsibility and we take our side of it seriously.
For data access requests, deletion requests or privacy concerns, write to the 99qb support team:
Include your registered mobile number and the nature of your request.
Summary: 99qb collects personal data to operate your account, process PKR payments and keep the platform secure. We do not sell your data. You have the right to access, correct or request deletion of your data at any time by contacting support. The full detail is in the sections below.
99qb is an online gaming and sports betting platform operating at 99qb.pro and targeted at adult players in Pakistan. The platform offers slot games, fish shooting games, a full game lobby covering multiple categories, and sports betting with a primary focus on cricket — including PSL matches, T20 internationals and Pakistan home series — as well as football and esports.
For the purposes of this Privacy Policy, "99qb", "we", "us" and "our" refer to the operators of the 99qb platform. "You" and "your" refer to any person who accesses or uses any part of the 99qb service, whether as a registered player or as a visitor browsing the platform without an account.
This Privacy Policy applies to all personal data collected through the 99qb website, any mobile-optimised version of the platform, and any communications you have with our support team via live chat or email.
We collect personal data in three main ways: data you give us directly when registering or contacting support, data generated automatically when you use the platform, and data we receive from third-party payment and verification partners.
| Category | Examples | How Collected |
|---|---|---|
| Identity data | Full name, date of birth, CNIC number (when verification is required) | Provided by you at registration or during identity verification |
| Contact data | Mobile number, email address | Provided by you at registration |
| Financial data | JazzCash account number, Easypaisa wallet number, bank account details, transaction amounts in PKR | Provided by you when depositing or withdrawing; confirmed by payment provider |
| Usage data | Games played, bets placed, login times, session duration, pages visited | Generated automatically when you use the platform |
| Technical data | IP address, device type, browser type, operating system, screen resolution | Collected automatically via server logs and cookies |
| Communications data | Content of support chats and emails, complaint records | Created when you contact the support team |
We do not intentionally collect special category data (such as health information, political opinions or biometric data) and request that you do not include such information in any communications with us unless specifically asked as part of a responsible gaming review you have requested.
Personal data collected by 99qb is used for the following purposes:
99qb does not use your personal data for targeted advertising on external platforms, does not share your data with third-party marketers, and does not use automated decision-making that produces legal or similarly significant effects on your account without human review.
99qb processes your personal data on the following legal bases depending on the purpose:
99qb shares personal data with third parties only where necessary and only with partners who are bound by appropriate data protection obligations. The categories of third parties with whom data may be shared are:
Payment processors: JazzCash, Easypaisa, Raast and bank transfer providers receive the financial data necessary to process your deposit or withdrawal transactions. These providers operate under their own privacy policies and security standards for the handling of financial data.
Identity verification partners: Where we require document-based identity verification, a specialist verification provider may process your identity documents. These partners are contracted to use your data solely for the verification purpose and to delete documents after verification is complete.
Game software providers: The third-party studios whose games appear in the 99qb game lobby may receive anonymised session identifiers necessary to run the game. They do not receive your name, contact details or financial information.
IT and hosting providers: Infrastructure providers who host the 99qb platform and database systems process data as part of their hosting service. These providers are contractually bound to process data only on our instructions and to maintain appropriate security standards.
99qb will not share your personal data with any third party beyond the categories above without your explicit consent, except where required to do so by law.
When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast or a bank transfer, the transaction is handled through the payment provider's own secure systems. 99qb receives confirmation of the transaction and the associated account identifier (such as your JazzCash mobile number) to credit or debit your 99qb balance accordingly.
Full card or wallet credentials are never stored on 99qb servers. We retain only the information needed to match a payment to your account and to process future withdrawals to the same verified payment method. Transaction amounts, dates and payment method types are retained in your account history for the purposes described in the data retention section below.
Important: 99qb support staff will never ask for your JazzCash PIN, Easypaisa PIN, bank password or any other payment credential. If anyone claiming to be from 99qb asks for this information, do not provide it and report the interaction to [email protected] immediately.
The 99qb website uses cookies — small text files stored on your device — to make the platform function correctly and to understand how players use the service. The main types of cookies used are:
You can manage or disable non-essential cookies through your browser settings at any time. Disabling analytics cookies will not affect your ability to log in, deposit, play or withdraw. Instructions for managing cookies vary by browser — consult your browser's help documentation for the specific steps for your device.
99qb does not use advertising cookies or share cookie data with external advertising platforms.
99qb retains personal data for as long as your account is active and for a reasonable period after account closure. The specific retention periods for different categories of data are guided by the following principles:
When personal data is no longer required for any of the purposes described in this policy and no legal retention obligation applies, it is securely deleted or anonymised so that it can no longer be associated with you.
As a registered player on 99qb you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team at [email protected] with your registered mobile number and a description of your request:
We aim to respond to all data rights requests within 30 days. Complex requests may occasionally take longer, in which case we will notify you of the extended timeline and the reason for it.
The 99qb platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. As part of our registration process, all players are required to confirm their date of birth and that they meet the minimum age requirement.
Where we have reason to believe that an account has been registered by or is being used by a minor, we will suspend the account immediately, investigate, and where confirmed delete all personal data associated with that account. Any deposits made on a minor's account will be refunded to the payment source.
If you believe a minor has registered an account on 99qb, please notify us at [email protected] so we can investigate and act promptly.
99qb employs a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include:
While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You can protect your own account by using a strong, unique password, not sharing your login credentials with anyone and logging out of your account when using a shared device. If you ever suspect your account has been accessed without your knowledge, contact support immediately.
99qb may update this Privacy Policy from time to time as the platform evolves or in response to changes in applicable law or industry standards. When we make changes, the updated version will be published on this page with a revised "last updated" date at the top.
For changes that materially affect how we collect or use your personal data, we will notify registered players via the contact details on their account — typically by an in-platform notification the next time you log in, or by email if the change is significant enough to warrant it.
Your continued use of the 99qb platform after a revised Privacy Policy has been published constitutes your acknowledgement of the updated policy. If you have concerns about any changes, you are welcome to contact support to discuss them before continuing to use the platform.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 99qb has handled your personal data, please get in touch with the support team. We are available 24/7 via live chat from within your account dashboard and during business hours via email.
Email: [email protected]
When contacting us about a privacy matter, please include your registered mobile number and a clear description of your request so we can locate your account and respond accurately. We aim to respond to all privacy enquiries within 30 days.
If you are not satisfied with our response to a privacy concern, you retain the right to seek any remedy available to you under applicable consumer protection or data protection law.
Register your free 99qb account today and enjoy 100+ games, PSL cricket betting and VIP cashback — all with PKR deposits via JazzCash or Easypaisa. Your data is handled with care from day one, and our support team is available 24/7 if you ever have questions about your account or your information.